Microsoft fixes printing issues for all affected Windows 10 versions

Microsoft today released more cumulative updates to address a known issue plaguing multiple Windows 10 versions and breaking printing after installing updates released on June 9, 2020.

Users reported experiencing printing issues on Reddit (1234) and the Microsoft Answers forums (12) while using printers from HP, Canon, Panasonic, Brother, and Ricoh.

Microsoft acknowledged the issue on June 12, saying that the “print spooler might error or close unexpected when attempting to print.”

Customers “might also encounter issues with the apps you are attempting to print from, such as receiving an error, or the app might close unexpectedly,” and the issue “might also affect software-based printers, such as when printing to PDF.”

Fixes for all affected Windows versions

Several out-of-band optional updates are now available via the Microsoft Update Catalog to bring back to life printers which were unable to print after applying this month’s Patch Tuesday’s updates.

Microsoft first released a series of optional cumulative updates on June 16 to address the issue on Windows 10 versions 1909, 1903, 1809, and 1803.

Today, the company published another collection of optional cumulative updates to address the printing issue on Windows 10 versions 2004, 1709, 1703, 1607, and 1507, as well as on Windows 8.1, Windows Server 2012, and Windows Server 2016.

Microsoft recommends users to install these optional cumulative updates only if their devices are affected by this known issue.

Available via the Microsoft Update Catalog

These Windows 10 updates are not available from Windows Update and will not install automatically. Standalone packages are available via the Microsoft Update Catalog.

The updates can also be imported into Windows Server Update Services (WSUS) by following the instructions detailed on Microsoft’s documentation site.

Detailed instructions for installing these updates are available in the knowledgebase articles linked below:

• Windows 10, version 2004 (KB4567523)
• Windows 10, version 1909 (KB4567512)
• Windows 10, version 1903 (KB4567512)
• Windows 10, version 1809 and Windows Server 2019 (KB4567513)
• Windows 10, version 1803 (KB4567514)
• Windows 10, version 1709 (KB4567515)
• Windows 10, version 1703 (KB4567516)
• Windows 10, version 1607 and Windows Server 2016 (KB4567517)
• Windows 10, version 1507 (KB4567518)
• Windows 8.1 and Windows Server 2012 (KB4567521)
• Windows Server 2012 (KB4567522)

Microsoft also acknowledged a different bug affecting USB printers last week, still under investigation and causing the printer port to disappear from the printer port list on devices running Windows 10, version 1903 or later if the printer gets disconnected while the device is shutting down.

Kent

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